Have your locked machine to boot from PCUnlocker Live CD (or USB drive) you just created.First of all, you have to create a PCUnlocker Live CD (or USB drive) on a spare computer (not your locked Windows 10 PC).This method will also allow you to access all of your Microsoft account's local files. If you forgot your Microsoft account password and you were unable to reset the password with Microsoft's online recovery method, the best way is switching back to a local account so you can sign in again to your Windows 10 computer. If the computer on which you forgot the password has no Internet access, you won't be able to sign in with the new password. Be sure you're connected to the Internet at the Windows sign-in screen. You can now log in to Windows 10 with your Microsoft account. If everything goes well, you should see the "Your account has been recovered" screen.Enter the new password you'd like to use for your Microsoft account.Enter the security code you just received and click Next. Check your email account or cell phone and look for a message from Microsoft account team. If your information checks out, the site will help you create a new password. If you don't have access to your email account and cell phone, click "I don't have any of these" and then fill out a questionnaire including account security questions. This could be your email address or cell phone number that are associated with your Microsoft account. For security purpose, type the letters represented by the captcha to prove you're human.Ĭhoose how you want to receive the security code and click "Send code".
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